1. Stakeholder engagement
Stakeholder dialogue Scandza
Last updated: 2021
GRI 102-40
GRI 102-42
GRI 102-43
GRI 102-44
Engagement with stakeholder
Stakeholder Group
Reason for selection
Frequency
Mode of engagement
Was this part of the report preparation? (yes/no)
Topics and concern raised
Organization’s response to topics and concerns raised
Employees
Our people are our most important resource
Continuously
Reviews
Employee survey
Town hall meetings
Yes
Covid-19 pandemic
Internal communication
External communication
Competence and training
Diversity
Workload
Reorganizing and increasing visibility of areas of responsibility. 
Intranet implemented to enhance communication. Started management training for department heads and shift managers, conducted meetings for all shop stewards and employee representatives, and had vocational training in companies for our own employees with completed theory and practical tests. All blue collar workers have training plans and a competency matrix to ensure the right competence for all blue collar workers.
Consumers
Influence our product development
Continuously
Direct contact, consumer surveys, focus groups, social media
Yes
– Price
– Product information
– Non-animal products
– Healthy products
– Plastic and sustainable packaging 
– Product’s taste
– Waste handling of packaging
– Product innovations to reduce plastic in packaging
– Product innovation for healthier products
– Enhanced product information. 
Customers
These are retail, pharmacy and HORECA, which brings our products to the consumers
Continuously
Individual meetings, 
Committee meetings for Matvett and Grønn Punkt.
Yes
– Healthier product
– More environmentally friendly products and packaging
– Transportation of goods and density of products
– Innovations to reduce salt, sugar and fat
– Developments of healthier products
– Packaging innovation that cuts plastic
Suppliers
The quality of our products depends on a good cooperation with our suppliers
Continuously
Interviews, meetings, negotiations, and assessments
Yes
– Mode of production
– Use of raw material
– Quality assurance
– Supplier screening, meetings and audits to find best approaches for improvements.
Owners
Continuously
Board Meetings, managerial meetings, individual meetings
Yes
– Competition
– Due diligence
– Market development
– Future ESG expectations
– Continuous improvements on governing structure and procedures, including performance review, securing sustainability in board decisions.
Authorities -Government, parliament, and relevant agencies
Forms the regulatory frameworks of which we operate
Regularly
Individual meetings with politicians (local and national), government representatives and relevant ministries. Hearings, input-meeting, seminars and debates.
Yes
– Food waste
– Anti-competitive behavior
– Public health and diet
– Conditions for economic growth
– Job creation
– Emissions
– Export
– Enhanced product labeling and production methods to reduce food waste
– Development and promotion of healthier products
– More environmentally friendly production
Neighbours and local communities
We seek to impact the communities in which we operate in a positive manner
Continuously
Yes
– District heating
– Equipment
– Financial support of local events and organizations 
Civil society and NGOs
Impacts politics and public debate, and is therefore an important stakeholder
Regularly
Individual meetings
Yes
– Food waste
– Packaging
– Product labeling and marketing 
– Local value creation
– Consumers’ rights
– Agriculture and local food production 
– Conditions for economic growth 
– Workers’ rights
– Enhanced product labeling and production methods to reduce food waste
– Development and promotion of healthier products
– More environmentally friendly production